1. Legal Notice
Website Ownership
In compliance with Law 34/2002, of July 11, on information society services and electronic commerce (LSSI-CE), it is hereby informed that this website, VisitSefarad.com, is owned by:
- Owner: Alejandro Jonathan Gampel
- NIF/CIF: Z0486794G
- Registered Address: Carrer Ample 26, 4-1, Barcelona (CP 08002)
- Contact Email: info@visitsefarad.com
- Contact Phone: +34 605156491
Purpose
The purpose of this website, VisitSefarad.com, is to offer Jewish tours in the main medieval Jewish quarters of Spain, with our own services in Catalonia and in collaboration with specialized guides and companies in the rest of the territory. Our mission is to highlight the rich Sephardic heritage, bringing visitors closer to the historical, cultural, and architectural legacy that Jewish communities left on the Iberian Peninsula over the centuries.
Intellectual and Industrial Property. All contents of the website (texts, images, logos, designs, etc.) are the property of VisitSefarad.com or third parties who have authorized their use. Their reproduction, distribution, or public communication without express authorization is prohibited.
Liability
The owner is not responsible for the misuse of the website's contents or for damages arising from its use. Nor is the owner responsible for the content linked through external links.
Modifications
The owner reserves the right to modify this legal notice at any time.
2. Privacy Policy
At VisitSefarad.com, we are committed to protecting the privacy of our users. Personal data collected through forms, subscriptions, or any other means will be treated confidentially and used solely to manage the services offered, respond to inquiries, send informational communications (if the user consents), and comply with legal obligations.
We do not share personal data with third parties, except under legal obligation or for the proper provision of services. The user may exercise their rights of access, rectification, cancellation, and opposition (ARCO) by contacting us via the email address indicated on the site.
The use of this site implies acceptance of this privacy policy. We reserve the right to modify it to adapt to new legislation or changes in site management.
3. Cookie Policy
At VisitSefarad.com, we use our own and third-party cookies to improve the user experience, analyze navigation, and offer personalized content. Upon first access, the user can accept, reject, or customize the use of cookies, in accordance with current regulations. Necessary cookies are essential for the site's operation. The user can modify their preferences at any time from their browser settings or the cookie panel.
For more information about the cookies used and their management, please see our Cookie Policy.
4. Terms of Use
Accessing and using VisitSefarad.com implies acceptance of these conditions:
- The user agrees to make appropriate, lawful, and respectful use of the website and its contents.
- The use of the site for illicit, harmful purposes, or purposes that could damage the image, interests, or rights of VisitSefarad.com or third parties is not permitted.
- The owner reserves the right to deny or withdraw access to the website to users who violate these conditions.
- The user agrees not to introduce viruses, malware, or any other software that could damage or alter the functioning of the site.
The owner reserves the right to modify these conditions at any time.
5. Booking Conditions
These conditions regulate the booking of tours and tourist services through VisitSefarad.com, establishing the rights and obligations of the intervening parties.
1. Booking Process
To book any of our tours or services, the user must:
- Select the desired tour or service.
- Complete the booking form with the requested personal data.
- Select the date and number of participants.
- Review the booking summary before confirming.
- Proceed to payment according to the available methods.
Once the process is complete, the user will receive a confirmation email with their booking details. The booking confirmation constitutes the formalization of the contract between the user and VisitSefarad.com.
2. Prices and Payments
All prices are indicated in euros (€) and include the applicable VAT. The final price shown will include all mandatory taxes and fees.
The accepted payment methods are:
- Credit/debit card
- PayPal
- Bank transfer (for bookings made more than 7 days in advance)
To confirm the booking, an advance payment of 30% of the total amount will be required, with the remainder to be paid no later than 48 hours before the start of the tour. For bookings made less than 48 hours in advance, full payment will be required.
3. Confirmation and Documentation
After payment confirmation, the user will receive by email:
- Booking confirmation with a reference number
- Full details of the booked tour or service
- Information on the meeting point and times
- Contact details of the guide or person in charge of the tour
This documentation must be presented (in digital or printed format) at the start of the tour.
4. Cancellations and Modifications for Tours Offered by VisitSefarad:
4.1. Cancellations by the user:
- Cancellations made more than 7 days in advance: 100% refund of the amount paid.
- Cancellations between 7 and 2 days before: 50% refund of the amount paid.
- Cancellations with less than 2 days' notice or no-show: no refund will be issued.
4.2. Modifications by the user:
Requests to change the date, time, or number of participants are subject to availability and must be made at least 48 hours in advance.
4.3. Cancellations by VisitSefarad.com:
In the event that VisitSefarad.com is forced to cancel a tour due to force majeure, adverse weather conditions, or not reaching the minimum number of participants, the user will be offered:
- A change of date at no additional cost
- A change to another tour of similar value
- A full refund of the amount paid
4.4. Tours Offered by Third Parties through VisitSefarad.com:
VisitSefarad.com acts as an intermediary between the user and certain guides or tourism companies that offer their services through our platform. For these tours:
- Bookings made for tours operated by third parties are subject to the specific cancellation, modification, and refund policies of each provider, which may differ from those established by VisitSefarad.com.
- These specific policies will be communicated to the user before completing the booking.
- VisitSefarad.com assumes no direct or indirect responsibility for the quality, safety, or any incident arising from services provided by third parties.
- In case of a claim or incident related to these tours, VisitSefarad.com will act solely as a communication channel between the user and the service provider.
- The user acknowledges and accepts that by booking these services, they establish a direct contractual relationship with the tour provider, with VisitSefarad.com being external to said contractual relationship.
- VisitSefarad.com does not guarantee the availability, prices, or conditions of tours offered by third parties, as these may be modified by the provider.
5. Liability
VisitSefarad.com is committed to providing the contracted services with the highest quality and professionalism. However, it is not responsible for:
- Incidents arising from force majeure
- Loss or damage of personal belongings during the tours
- Accidents or injuries that participants may suffer due to their own negligence
Participants are recommended to have adequate travel insurance.
6. Customer Service
For any inquiry, complaint, or request for information, the user can contact our customer service through:
- Email: info@visitsefarad.com
- Phone: +34 605156491
- Contact Form
Complaints will be addressed within a maximum of 48 working hours.
7. Modification of Conditions
VisitSefarad.com reserves the right to modify these conditions at any time. The modifications will be applicable from their publication on the website, with no retroactive effect on already confirmed bookings.
8. Applicable Law and Jurisdiction
These conditions are governed by Spanish law. For any dispute that may arise from the booking of our services, the parties submit to the Courts and Tribunals of the user's domicile, provided that it is within Spanish territory.
Cookie Policy - VisitSefarad.com
What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
Types of cookies we use
At VisitSefarad.com we use the following types of cookies:
Necessary Cookies
These are essential for the proper functioning of the website. They allow navigation and the use of different options or services, such as identifying the session, accessing restricted areas, remembering the items in an order, among other functions. Without these cookies, the site cannot function correctly.
Analytics Cookies
These allow us to quantify the number of users and perform the measurement and statistical analysis of how users use our services. For this, we analyze your navigation on our website in order to improve the products or services we offer.
Advertising Cookies
These allow for the most effective management of advertising spaces that may be included on our website based on criteria such as the edited content or the frequency with which ads are shown.
Who uses the cookies on this website?
- First-party cookies: These are sent to your device from our own domain.
- Third-party cookies: These are sent to your device from a domain different from ours. On our site, we use cookies from:
- Google Analytics: for statistical analysis of site usage
- Social networks: for the integration of content sharing buttons
How long are cookies stored?
Depending on their persistence, cookies can be divided into:
- Session cookies: Designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion.
- Persistent cookies: The data remains stored on the device and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
How can you manage cookies?
You can allow, block, or delete the cookies installed on your device by configuring your internet browser options. Below we provide links where you will find information on how to manage cookies in the most common browsers:
- Chrome
- Firefox
- Safari
- Edge
You can also manage the cookie storage in your browser through tools such as:
- Ghostery
- Your Online Choices
Changes to the Cookie Policy
We may update the Cookie Policy of our website, so we recommend you review this policy each time you access our website in order to be adequately informed about how and why we use cookies.
Contact
If you have any doubts or questions about our Cookie Policy, you can contact us through the contact form available on our website or by sending an email to info@visitsefarad.com.
Last updated: May 2025